04.02. Discovery Methods
Discovery research methods help to uncover insights we didn't know existed. Learn how to interview or create diary studies.
04.02. Discovery Methods Index
01. Field Studies
Learn field studies by getting away from the office and your workplace to go and do research in the real context of your users.
Field Studies
Susan Farrell
NN Group
Level Beginner
23/10/16
02. User Interviews
The central pillar of discovery research. Learn how to interview users to understand their discourse and analyse it in order to make design decisions based on real problems and/or opportunities.
Interviewing Users
Jakob Nielsen
NN Group
Level Beginner
25/07/10
User Interviews: How, When, and Why to Conduct Them
Kara Pernice
NN Group
Level Medium
07/10/18
Why User Interviews Fail
Maria Rosala
NN Group
Level Beginner
09/06/19
03. Diary Studies
We can say that a diary study is like the child of user interviews and surveys, but in the long term. It studies the behaviour of your users throughout the whole process.
Diary Studies: Understanding Long-Term User Behavior and Experiences
Kim Salazar
NN Group
Level Medium
05/06/16
04. Product Requirements
Learn how to define product requirements in order to establish an implementation strategy and prioritise functionalities by value-added and uncertainty.
03.02.01. Product Requirements
It is highly recommended that this sub-topic be studied before proceeding in order to achieve a reasonable level of mastery of the subject.
No items found.
05. Sales & Support UX
The sales and call centre departments of companies are the ones that are most in contact with users and their problems, so why not count on them?
It’s time to start treating support as part of the user experience
Lade Tawak
InVision
Level Beginner
02/08/19
Minimize the Need for Customer Service to Improve the Omnichannel UX
Kim Salazar
NN Group
Level Medium
11/07/16
Topic complete! 🎉🎉🎉
Congratulations! We recommend you to continue studying with us, completely free of charge, to reach your goal and apply for the job you are looking for. Don't forget to donate to keep the project alive 💖💖💖
04.03
Explorer Methods ->
Exploration methods bring together the necessary characteristics to discover new usage patterns using task analysis, defining scenarios or even defining user stories.
Stay up to date or donate to the project
This project is created by one person only, so if you subscribe to the newsletter, or collaborate by donating coffees to maintain the database, or recommend new resources, you will be more than welcome 💜
Explore all subjects in Block II - Discover & Explore
Explore all the topic in each subject. Each subject is divided into different topics that contain a series of resources to study. Start from 0 or wherever you want.
