04.03. Explorer Methods

Exploration methods bring together the necessary characteristics to discover new usage patterns using task analysis, defining scenarios or even defining user stories.

01. Competitive Analysis

Learning how to perform a competitor analysis will give you clear insights into your competitors' metrics and be able to compare them with your designs.
Competitive Usability Evaluations: Learning from Your Competition
Amy Schade
NN Group
Level Beginner
15/12/13
Redesigning Your Website? Don’t Ditch Your Old Design So Soon
Hoa Loranger
NN Group
Level Beginner
07/12/14

02. Design Review

The designer does not live by the user alone. Learn how to review your designs with other professionals or with your team to get quality feedback.
UX Expert Reviews
Aurora Harley
NN Group
Level Beginner
25/02/18
Design Critiques: Encourage a Positive Culture to Improve Products
Sarah Gibbons
NN Group
Level Medium
23/10/16

03. User Personas

With all the data extracted from your analysis, learn how to create archetypes to base your decisions on a protopersona and always keep it in mind when designing.
Personas Make Users Memorable for Product Team Members
Aurora Harley
NN Group
Level Beginner
16/02/15
Why Personas Fail
Kim Salazar
NN Group
Level Beginner
28/01/18
3 Persona Types: Lightweight, Qualitative, and Statistical
Page Laubheimer
NN Group
Level Beginner
21/06/20
Just-Right Personas: How to Choose the Scope of Your Personas
Kim Salazar
NN Group
Level Beginner
12/01/20
How Much Time Does It Take to Create Personas?
Kim Salazar
NN Group
Level Medium
25/10/15

04. Task Analysis

Learning how to design tasks for your designs is key to being able to measure metrics objectively, as is knowing how to manage these tasks and their goals in the research process.
Task Analysis: Support Users in Achieving Their Goals
Maria Rosala
NN Group
Level Beginner
20/09/20
Goal Composition: Extending Task Analysis to Predict Things People May Want to Do
Jakob Nielsen
NN Group
Level Advanced
01/01/94

05. Journey Mapping

Learning to map your users' journey, where the design is doing its job, and where it is weakest, will allow us to uncover opportunities and create a much more seamless experience.
Journey Mapping 101
Sarah Gibbons
NN Group
Level Medium
09/12/18
Empathy Mapping: The First Step in Design Thinking
Sarah Gibbons
NN Group
Level Beginner
14/01/18
UX Mapping Methods Compared: A Cheat Sheet
Sarah Gibbons
NN Group
Level Medium
05/11/17
When and How to Create Customer Journey Maps
Kate Kaplan
NN Group
Level Medium
31/07/16
The 5 Steps of Successful Customer Journey Mapping
Kate Kaplan
NN Group
Level Medium
28/05/17
7 Ways to Analyze a Customer-Journey Map
Kim Salazar
NN Group
Level Medium
22/03/20
Journey Mapping for Remote Teams: A Digital Template
Sarah Gibbons
NN Group
Level Beginner
31/05/20
Journey Mapping: 9 Frequently Asked Questions
Alita Joyce & Kate Kaplan
NN Group
Level Beginner
07/04/19

06. Prototype Feedback & Testing

If we start our user validation process with a prototype we will speed up both the time needed from definition to testing in a cheap and efficient way.
Prototyping User Experience
Quincy Smith
UX Matters
Level Medium
07/01/19
UX Prototypes: Low Fidelity vs. High Fidelity
Kara Pernice
NN Group
Level Beginner
18/12/16
Paper Prototyping: Getting User Data Before You Code
Jakob Nielsen
NN Group
Level Beginner
13/04/03
Test Paper Prototypes to Save Time and Money: The Mozilla Case Study
Susan Farrell
NN Group
Level Advanced
30/08/15

07. User Stories

Based on the research findings we can create different tasks based on the opportunities or needs of our users in the form of user stories.
Mapping User Stories in Agile
Anna Kaley
NN Group
Level Medium
24/01/21
Accounting for UX Work with User Stories in Agile Projects
Page Laubheimer & Hoa Loranger
NN Group
Level Medium
20/12/17

Topic complete! 🎉🎉🎉

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04.04
Test Methods ->
Testing-based research methods are based on taking designs or pieces of information and confronting them with users to evaluate them, either our own designs or those of competitors for benchmarking.

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