07.04. How to do usability testing with users

Learning how to perform usability testing with users will give you what you need to validate your artefacts and apply real feedback.

01. Overview of user testing

Usability is the soul of every artefact. It must be easy to use, honest, create no noise and most importantly be efficient.
Becoming a Usability Professional
Jakob Nielsen
NN Group
Level Beginner
21/07/02
Usability Testing 101
Kate Moran
NN Group
Level Beginner
01/12/19
Anybody Can Do Usability
Jakob Nielsen
NN Group
Level Beginner
20/12/09
Checklist for Planning Usability Studies
Hoa Loranger
NN Group
Level Beginner
17/04/16
Writing a website usability testing script
GitLab Team
GitLab
Level Beginner
Unknown
How Many Test Users in a Usability Study?
Jakob Nielsen
NN Group
Level Beginner
03/06/12
Recruiting Test Participants for Usability Studies
Jakob Nielsen
NN Group
Level Beginner
19/01/03
Pilot Testing: Getting It Right (Before) the First Time
Amy Schade
NN Group
Level Beginner
03/04/15
Traveling Usability Lab
Jakob Nielsen
NN Group
Level Beginner
09/09/12

02. User Testing Methods

There are different types of usability testing, whether they are generative or evaluative, quantitative or qualitative, moderated or unmoderated.
Quantitative vs. Qualitative Usability Testing
Raluca Budiu
NN Group
Level Medium
01/10/17
Remote Usability Tests: Moderated and Unmoderated
Amy Schade
NN Group
Level Medium
12/10/13
Remote Moderated Usability Tests: How to Do Them
Kate Moran & Kara Pernice
NN Group
Level Medium
26/04/20
Remote Moderated Usability Tests: Why to Do Them
Kate Moran & Kara Pernice
NN Group
Level Medium
12/04/20
Unmoderated User Tests: How and Why to Do Them
Kathryn Whitenton
NN Group
Level Medium
27/10/19
Employees as Usability-Test Participants
Angie Li
NN Group
Level Medium
04/10/16
Usability Testing for Mobile Is Easy
Raluca Budiu
NN Group
Level Beginner
09/02/14
Usability Testing of Icons
Aurora Harley
NN Group
Level Medium
07/02/16

03. Usability Tasking and Metrics

Usability testing exists to improve or adapt our artefacts to the audience, so a task design and acceptance metrics must be performed.
Usability Metrics
Jakob Nielsen
NN Group
Level Medium
20/01/01
Success Rate: The Simplest Usability Metric
Jakob Nielsen
NN Group
Level Beginner
17/02/01
User Satisfaction vs. Performance Metrics
Jakob Nielsen
NN Group
Level Advanced
07/10/12
Write Better Qualitative Usability Tasks: Top 10 Mistakes to Avoid
Amy Schade
NN Group
Level Beginner
09/04/17
Turn User Goals into Task Scenarios for Usability Testing
Marieke McCloskey
NN Group
Level Medium
12/01/14
From Research Goals to Usability-Testing Scenarios: A 7-Step Method
Susan Farrell
NN Group
Level Medium
17/09/17

04. Presentation of usability

Once tested, measured and analysed, we must be able to present these research findings to our stakeholders, team, or know how to document it for others.
How to analyze and report usability test results
Maze
Maze
Level Beginner
Unknown
Making Usability Findings Actionable: 5 Tips for Writing Better Reports
Amy Schade
NN Group
Level Medium
14/07/13
Formal Usability Reports vs. Quick Findings
Jakob Nielsen
NN Group
Level Beginner
24/04/05
Archiving Usability Reports
Jakob Nielsen
NN Group
Level Beginner
12/06/05
‘But You Tested with Only 5 Users!’: Responding to Skepticism About Findings From Small Studies
Kathryn Whitenton
NN Group
Level Medium
24/02/19

05. User Testing Best Practices

User testing is a world of its own, but here is a compilation of best practices for mastering this method.
Talking with Participants During a Usability Test
Kara Pernice
NN Group
Level Beginner
26/01/14
Getting Users to a Specific Feature in a Usability Test
Jakob Nielsen
NN Group
Level Medium
06/03/16
Avoid Leading Questions to Get Better Insights from Participants
Amy Schade
NN Group
Level Beginner
17/12/17
Time Budgets for Usability Sessions
Jakob Nielsen
NN Group
Level Beginner
11/07/05

Topic complete! 🎉🎉🎉

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08.01
Content Strategy & UX Writing Basics ->
A good content strategy ensures the population of quality resource across not only our artefact, but the entire ecosystem.

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